By visiting our website, in clinic or shopping with us, we take that as you’re okay about us emailing or contacting you from time to time with offers we think you’ll want to know about. You can always opt out of our emails.
Ours is a secure site.
We aim to get your order on its way as soon as payment shows in our account (weekdays only).
We use couriers, non-signature.
All prices include goods and services tax (GST) as shown at checkout.
Shipping is $10 flat-rate New Zealand wide, including rural. Sorry, we don’t ship to other countries.
Returns and Exchanges
If your goods arrive damaged, the product is faulty or we’ve sent the wrong product, we will replace it and refund the postage. Please email us within seven days of receipt and return the item to us in its original packaging. Please include your order reference number, with your name and address, and send as tracked postage.
If you’ve ordered the wrong item or changed your mind, we’ll refund or exchange it but we can’t replace products that have been tried on or worn. The postage is on you this time.
If you’ve made a mistake in your order please email us immediately: firstname.lastname@example.org
Please send returns to:
Level 1, 39 Ghuznee Street
We collect personal information from you, including your:
- contact information
- computer or network
- interactions with us
- information from your health form
- billing or purchase information.
We collect your personal information to:
- complete a sale, when you visit us in clinic or complete your health form.
Providing some information is optional. If you choose not to enter an email address and contact phone number, we’ll be unable to complete the sale.
We keep your information safe by storing it securely.
You have the right to ask for a copy of any personal information we hold about you and to ask for it to be corrected if you think it is wrong. If you’d like a copy of your information, or to have it corrected, please contact us at email@example.com or 0800 45 45 88 or Pamir House, 39 Ghuznee Street, Wellington.